saygood

Privacy Policy

Saygood helps you practice languages by having text and voice conversations with AI partners. This policy explains what we collect and why. It covers both the Saygood app and this website, saygood.ai.

What we collect

• Account info (only if you sign in): your account identifier and email address, used to sign you in, sync your data across your devices, send you service messages, and — unless you opt out — occasional emails about Saygood features, tips and offers.
• Voice audio during calls: your microphone audio is streamed in real time to power the live conversation and its transcription. It is processed transiently to generate the partner's response and the on-screen transcript; we do not retain your raw call audio on our servers after the call.
• Conversations & learning data: your text messages, call transcripts, saved phrases, settings, and progress. These are stored on your device, and — only if you sign in — backed up to our servers so they sync across your devices.
• Purchase status: whether you have an active subscription (via our payments provider). We never see your card details.
• Basic app/usage data and a random install identifier, used for reliability and abuse prevention (e.g., rate-limiting AI image generation).
• Problem reports you choose to send: if you report a problem with a call or send a suggestion, we store what you wrote — and, only if you tick the box to include it, that call's transcript — so we can investigate and reply. Reported calls are kept for up to 90 days and then deleted automatically. We do not collect transcripts this way unless you send them.

This website: the launch waitlist

If you enter your email address into the "notify me at launch" form on saygood.ai, here is exactly what happens to it. We store your email address, the time you submitted it, which page of the site you submitted it from, the referring URL your browser sent, and the two-letter country code Cloudflare derives from your connection. We also briefly store your IP address — for one hour, purely to stop one machine submitting the form thousands of times — after which it is deleted automatically.

We use that address for one email: a message telling you Saygood is available, sent once, when it is. We are not running a newsletter off this list, we will not sell or share it, and it is not connected to any advertising. Submitting the form does not create an account.

If you would like to be taken off the list before we send anything — or after — email [email protected] and we will delete your address. There is also an unsubscribe link in the launch email itself.

Beyond that form, this website sets no advertising or analytics cookies and does not track you across other sites.

Service providers who process data to run the app

• Google (Gemini API) — powers the AI conversations, transcription, and text-to-speech.
• Inworld — used for certain voice features.
• Cloudflare — hosts our backend and stores your synced account data.
• RevenueCat + Apple — manage subscriptions and payments.
• MuAPI — generates optional AI partner photos when you request one.

These providers process data only to deliver the service.

How we use it

To run your conversations, sync your data if you sign in, manage your subscription, and keep the app secure.

Email. If you have an account we may email you about Saygood — new features, tips for getting more out of it, and offers on paid plans — alongside the service messages we have to send (receipts, security notices). Every marketing email has a one-click unsubscribe, and unsubscribing never affects your account. You can also ask us to stop at any time at [email protected].

We do not sell your personal data, we do not share it with advertisers or data brokers, and we do not use it to track you across other companies' apps and websites. Your email address is used by us, to email you.

Your controls

Texting and voice notes with your partners work without an account; live calls require you to sign in, so we can apply your plan's calling limits to you rather than to your device. Settings → Delete account permanently erases your synced data and your email address from our servers, along with your data on the device, and removes you from any mailing list. You may request access or deletion at any time by emailing us. To stop marketing email without deleting your account, use the unsubscribe link in any such email.

Retention

On-device data lives until you delete it or uninstall; synced data lives until you delete your account. Call audio is not retained after the call. Problem reports (and any transcript you chose to attach to one) are deleted automatically after 90 days. Waitlist email addresses are kept until we have sent the launch email and for a short period afterwards to handle replies, or until you ask us to delete yours — whichever comes first; the IP address used for rate-limiting the form is deleted after one hour.

Children

Saygood is for users 17+. We don't knowingly collect data from children under 13.

Security

Data in transit is encrypted (HTTPS/TLS). No method is 100% secure, but we take reasonable measures to protect your information.

Your regional rights

Depending on where you live (e.g., California/CCPA, EU/UK GDPR), you may have rights to access, correct, delete, or port your data, and to object to certain processing. Contact us to exercise them.

Changes

We'll update this page and the effective date when this policy changes.

Contact

Questions or requests: [email protected]

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